Campus Instructional Support Contacts

Institute for Learning, Innovation, and Faculty Excellence (iLIFE)

• Miami Campus - Barbara Fralinger, Sr. Faculty Development Specialist, bfralinger@usa.edu

• Austin Campus - Jennifer Summers, Sr. Faculty Development Specialist, jsummers1@usa.edu

Technology Innovation Peer Support (TIPS) - To access peer faculty for assistance, support, guidance, and strategies for teaching online:

• Austin Campus - Dr. Lesley Khan-Farooqi, lkhan-farooqi@usa.edu

• Dallas Campus - Dr. Hope McCarroll, hmccarroll@usa.edu

• San Marcos Campus - Dr. Kristen Johnson, kjohnson@usa.edu

• Miami Campus - Dr. Arvie Vitente, avitente@usa.edu

• St. Augustine Campus - Dr. Natonya Early, nearly@usa.edu

• Remote/Contributing - Dr. Christopher Cale, ccale@usa.edu

• Remote/Contributing- Dr. Michelle McCraney, mmccraney@usa.edu

Digital Media - To record Lectures/Lab Sessions/Technique Demonstrations, reach out to your campus Digital Learning team member:

• Miami Campus - Fernando Tazoe (Lead Instructional Video Production), ftazoe@usa.edu 

• St. Augustine Campus - Vimal Pazhaniswamy (Digital Media Designer), vpazhaniswamy@usa.edu 

• San Marcos Campus - Jarid Grier (Digital Media Designer- Interim), jgrier@usa.edu

• Austin Campus - Davis Beutler (Digital Media Designer), dbeutler@usa.edu 

Course Development - Reach out to your campus Learning Innovation Designer for assistance with course design and development, use of innovative technologies and best practices:

• San Marcos Campus - Amy Glidewell (Lead Learning Innovation Designer), aglidewell@usa.edu

• St. Augustine Campus - Jontoinette White (Learning Innovation Designer), jwhite1@usa.edu

• Austin Campus - Joel Rahn (Learning Innovation Designer), jrahn@usa.edu

Blackboard Support 

• General Emails for all Bb support related queries: OnlineEdSupport@usa.edu 

• Rafael Javier (Learning Technologies Administrator), rjavier@usa.edu 

• Michael Horowitz, (Learning Technologies Administrator), mhorowitz@usa.edu

Center for Innovative Clinical Practice (CICP) Support - Creating, Live Streaming, and Recording Online Simulations/ Accessing Simulation IQ 

• St. Augustine Campus - Mechelle Roy (Clinical Simulation Coordinator), mroy@usa.edu 

• San Marcos Campus - Jarid Grier (Clinical Simulation Specialist-Interim), jgrier@usa.edu

• Miami Campus - Mauricio Viana (Clinical Simulation Specialist), mviana@usa.edu 

• Austin and Dallas Campuses - Erolle Garner (Clinical Simulation Specialist), edennisganer@usa.edu

• Elisabeth McGee, Director of Simulation Education and CICP Operations, St. Augustine Campus, emcgee@usa.edu

• Emily Frank, Manager of Simulation Education and Innovation Initiatives, Austin Campus, efrank@usa.edu

Online Teaching Strategies and Instructional Design - For general questions, ideas, or to discuss assessments and activities to promote student engagement, collaboration and interaction. 

• Raj Sen, Director of Digital Learning Design (rsen@usa.edu)

• Amy Glidewell, Lead Learning Innovation Designer (aglidewell@usa.edu)

• Maria Puzziferro, Dean of Teaching, Learning and Innovation (mpuzziferro@usa.edu) 

Keep Teaching Resources